FAQs – Frequently Asked Questions
General Questions
All of our products are proudly made in the USA using high-quality materials and ethical manufacturing practices.
We focus on authentic American craftsmanship, sustainable design, and local production. Every item represents our commitment to quality, integrity, and patriotism.
Most of our apparel is designed with a unisex fit. Please refer to the product description and sizing chart for specific measurements.
Shipping & Delivery
We typically ship orders within 1–3 business days. Delivery within the US usually takes 3–7 business days depending on your location.
Yes, we offer international shipping to select countries. Shipping rates and delivery times vary by destination and are calculated at checkout.
Absolutely. Once your order ships, you will receive a tracking number via email. You can also use the Tracking Page on our website for real-time updates.
Returns & Refunds
We accept returns within 30 days of delivery. Items must be unused, unworn, and in original condition. Return shipping costs are the customer’s responsibility unless the product is defective.
Refunds are processed within 5 business days of receiving the returned item. The amount will be credited to your original payment method.
At this time, we do not offer direct exchanges. Please return the item and place a new order in your desired size.
Orders & Payments
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.
If your order hasn’t been shipped yet, we can help you modify or cancel it. Contact us at support@americanproudusa.com as soon as possible.
Yes, an order confirmation will be sent to your email immediately after purchase. If you don’t see it, please check your spam or promotions folder.
Product & Care
We recommend machine-washing with cold water and tumble-drying on low heat. Avoid bleach and high-temperature ironing to preserve print and fabric quality.
Most of our apparel is pre-shrunk. Specific details are included on each product page. Please refer to the sizing chart before purchasing.
We use high-quality, often organic cotton and other durable materials sourced from within the USA. Sustainability is a top priority in our material selection.
Contact & Support
Email us anytime at support@americanproudusa.com or use the Contact Us page. Our team responds within 24 business hours.
We’re available Monday through Friday, 9 AM – 6 PM (EST), excluding public holidays.
